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Travel & Tourism

Fair Trading

Travel Agents

  • Introduction
  • Services
  • Information
  • Contact
  • Renewals
    • Renew your Travel Agent Licence Online

      Pay and Renew your Travel agent licence. Advise change of details.

    Look up a Record
    • List of TCF registered Travel Agents

      Search for a Travel agent registered with the Travel Compensation Fund

    • Travel Agents not registered with the TCF

      Look up a list of Travel Agents that are no longer registered with the Travel Complensation Fund

    Downloads
    • Download Travel Agent Licence forms

      Travel Agent Licence forms from NSW Fair Trading

    Information And Links
    • Travel Agent Licensing Info

      Travel Agent Licensing information - NSW Fair Trading

    • Travel Compensation Fund (TCF)

      TCF compensates eligible travellers who suffer loss due to financial collapse of a participating travel agency business.

    • Destination NSW

      Lead government agency for NSW tourism and major events sectors.

    • Tourism Australia

      Australia Government agency marketing Australia as a destination for leisure and business travel

    • Visit NSW

      Official tourism site for Destination NSW

    • smartraveller.gov.au

      Travellers tips from Australian Government

    • Australian Federation of Travel Agents (AFTA)

      Peak body for Australia's travel agents.

    • Council of Australian Tour Operators (CATO)

      Organisation representing Tour Operators and Wholesalers.

  • Travel Agent Licence

    Any individual or corporation (including general sales agents, wholesalers, consolidators, retail agents and some tour operators) who carries on business as a travel agent is required to be licensed.

    You are carrying on business as a travel agent if you:

    1) Sell tickets allowing another person to travel, or
    2) Arrange approval for another person to travel sell, arrange or make available the right for another person to travel to a place and be accommodated at that place
    3) Purchase for the purpose of reselling the right of passage on a conveyance.

    Note: If you act as a tour operator rather than as an agent, you may need to apply to the Department of Transport to be an 'accredited operator'.

    Employees of licensed agents do not have to hold a licence in their own right.

    Travel Agent Licences are issued in the following classes:

    1) International travel: arranging the sale of tickets, or arranging rights of passage, for international travel or international travel and accommodation.
    2) Domestic travel: arranging the sale of tickets, or arranging rights of passage, for travel or travel and accommodation within Australia.


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