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About the Government Licensing Service

The NSW Government Licensing Service (GLS) simplifies licence processing across NSW through a single integrated system. These range from Business, Occupational and Recreational licences to various other types of certificates, notifications, permits and registrations.

Currently GLS assists a number of NSW Government departments across many portfolios to provide licensing services. The system manages over 1.8m NSW licences across 55 different licence types, consisting of 430+ licences classes (categories).


Our objectives

The program aims to achieve the following objectives:

  • Reduce red-tape
    by introducing simpler, standardised processes for licence management
  • Improve services to public
    by opening up online access to a large number of licensing transactions
  • Reduce IT costs
    by sharing a centralised IT service across Government, and hence reducing future capital and maintenance expenditure..
  • Improve information quality and access
    by providing effective data management and reporting tools to agencies
  • Improve security and availability
    by providing a robust, reliable and secure 24x7 service to agencies and public

More information

The Government Licensing Service is provided by the NSW Department of Services, Technology and Administration.